With the transferring of the infrastructure facility development to the functional one of the LinGang industrial zone, the gradual aggregation industries of the LinGang Optical-Electronics Science & Technology Park, and the downwards market fierce competition, the mission of further adapting to the functional development、improving the level of property management consultant works becomes an urgent commands in order to strengthen the parks competency and modify of the parks investment environment. Therefore, the New- Economic Enterprise, under the full care and support by LinGang Committee、LinGang Corporation、and headquarter of CaoHejing, taking the innovative service method、deepening of the service content、and improving of the service efficiency as a major measure to enhance of the property consultant works. In this year, the enterprise has successfully introduced Shanghai XingFu、LianZhong Automobile、Shanghai ShenGang which offers support services for Roewe, Saic, also, the German Intorq, which is cooperated with Lenze, the International professional transmission agent system enterprise, has also been stationed in the park. Previously in this year, Specma、Etola etc with more than ten world class equipment industrial enterprises which are dedicated to the seek of support works for enterprise like Finland Kalmar, the LinGang International Optical-Electronics Science & Technology Park has been formed as an integration land for the equipment and construction supporting enterprises.
In terms of the property consultant work, focusing on the deepening service management conception, the New-Economic Park leaders raised ‘Property Consultant management work cooperated with Service work’ thought, standing by client side to learn their commands and updating the methods of service. LinGang district presently, with wide land and the life supporting、official affairs constitutions are quite separated, this situation however, causing more of inconvenience for the enterprises who had been stationed in the park. In comply with this information, under the cooperation by LinGang Property Consultant Dept., Park Management Dept., and Engineering Dept., the enterprise has compiled ‘Service Instruction For the Stationed Enterprise in LinGang Optical-Electronics Science & Technology Park’, collecting and sourcing tremendous information of life and official affairs information in LinGang, after times of optimization, the instruction however, facilitated with more of form and pictures mode, offered for the stationed enterprises with all needed information on life supporting、human resource、company affairs shooting office even traffic lines whatever those practical information.
During the property consultant work of Specma, the company however, wining fully the trust of the clients with sincere service, sending and picking up the Finland clients more times and preparing delicacy dinners and coffee adapting their diet custom. After resident, Specma has also met with more of difficulties on the use of electricity and water, it is the New-Economic Park Enterprise this time, helping to coordinate with relative department to shoot the problems in soonest; during the negotiation with German Intorq, the client seems has fewer conception of LinGang industries policy and they were suspicious of the investment on this area, the company then arranged clerks from LinGang Economic & Trade Committee to remove all their worries that won the trust from the stationed companies. Volvo, the World Top 500 Enterprise, wants to learn the information of LinGang human resource situation during their previous inspection of the land, the company timely contacted with the corporation’s relative HR department to make known of LinGang area’s human basic resource information. What’s more, in the case of aiding client for their administrative accrediting issues, the property department clerk however, accompanied with relative enterprise leader from Shanghai XingFu to the environment protection bureau for some consultant work, solving the problems successfully with the LuChaogang government’s consent raised from the bureau.
In order to expand the service function, the company’s park management department overcame the difficulties of rare diet person in the dinning room in previous time, introduced the ‘JinShiFu’diet brand running in primary period of December. During the designing work of the first period premise guide system and the road instruction board, the company also focused on the human orientated conception base with all of the designing plan from GMP which placed instruction board of the premise for each factory, additionally however, setting the park plane distribution light box with bilingual language bringing more of convenient for the stationed enterprises and the visitors, upgrading the image of the garden at the same time.
On the management of the property consultant service work, the company carries out the client after sales call system, avoiding of the equivocation cases and tries to settle down every problem from the client. On the fixed property consultant coordination meeting, every department cooperated each other to shoot problems for the property department. The engineer department mainly solve the stationed enterprise electricity and fire protection work affairs, the office dedicated to the project propaganda、vehicle on service work etc and the human resource department is focused on how to recruit property consultant talents strengthening the team, at last, the financial department also has provided with great support for the property department on the rent receivables and invoice opening aspect, tremendously improved the efficiency and level of the premise property consultant works.
Through the deepening of the property consultant work, the company has won the trust from the client who has strengthened the belief of their investment in LinGang which expedite the property consultant work development. In future, the company will still take the sales and service works cooperation as a brand new conception to establish a most prominent and prosperous international top one standard park.
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